Terms and Conditions for VA Claims Academy, LLC

Last Updated: August 27, 2024

Welcome to VA Claims Academy, LLC!

We provide specialized educational services and resources designed to help veterans understand and navigate the process of filing claims with the Veterans Affairs (VA). Our offerings include, but are not limited to, training courses, downloadable content, and customized document drafts intended for educational purposes only.

Applicability

These Terms and Conditions govern your use of our website, associated services, and any products offered through VA Claims Academy, LLC. They apply to all visitors, users, and others who access or use the service. By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

Part 2: Acceptance of Terms

Agreement to Terms

By using our website or any associated services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you are accessing or using the services on behalf of a business or entity, you represent that you have the authority to bind that business or entity to these Terms and do so on that business or entity's behalf.

Updates to Terms and Conditions

VA Claims Academy, LLC continuously strives to improve our services and adapt to changing legal and business environments. Consequently, we reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website and services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Effective Date of Changes

Changes to the Terms and Conditions will become effective immediately upon their posting on the website unless we specify otherwise. If the changes are significant, we will provide more prominent notice or obtain your consent as required by law.

Communication of Changes

We may notify you of changes to the Terms and Conditions through the email address you have provided us, through our website, or by other reliable methods. Ensuring that we have your current contact information is crucial for receiving these notices. Please keep your contact details up to date in your account settings.

Service Overview

VA Claims Academy, LLC provides educational services and resources designed to assist veterans in understanding and navigating the Veterans Affairs (VA) claims process. Our services include:

Service Limitations

While we strive to provide accurate and up-to-date information, the complexity and constant evolution of VA regulations mean that we cannot guarantee the completeness or applicability of the information to every individual case. Our services are designed to educate and provide general guidance. They do not include:

User Responsibilities

Users are expected to use the information provided by VA Claims Academy, LLC responsibly and in accordance with all applicable laws. It is the user's responsibility to ensure that their use of our services complies with local regulations and to obtain professional advice when necessary.

Subscription Services

Some services offered by VA Claims Academy, LLC may require a subscription. These services are billed on a pre-pay basis and are non-refundable, except as expressly provided in the terms. Details about the subscription terms, renewal, and cancellation policies will be provided at the time of subscription.

Educational Purposes Only

The services provided by VA Claims Academy, LLC are intended solely for educational purposes. They are designed to help veterans understand the VA claims process and prepare their documentation. Users are advised that the ultimate responsibility for the submission and success of their claims lies with them.

User Accounts and Responsibilities

Account Registration

Users are required to create an account to access certain features or services provided by VA Claims Academy, LLC. During registration, users must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.

Account Security

Each user is responsible for safeguarding the password that they use to access the service and for any activities or actions under their password, whether their password is with our service or a third-party service. Users agree not to disclose their password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

User Responsibilities

By creating an account with VA Claims Academy, LLC, users agree to:

Account Suspension and Termination

VA Claims Academy, LLC reserves the right to suspend or terminate your account if any information provided during registration is found to be inaccurate, out-of-date, or incomplete, or if your actions are found to violate any of the terms outlined in this document.

User Communication

By registering an account, users agree to receive communications from VA Claims Academy, LLC, including newsletters, marketing or promotional materials, and other information. Users may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

User Conduct

Acceptable Use Policy

As part of our commitment to ensuring a positive and lawful environment on VA Claims Academy, LLC, all users are expected to adhere to our Acceptable Use Policy. This policy outlines permissible activities and behaviors, as well as prohibited actions, within our service. By agreeing to these Terms, users commit to:

Prohibited Conduct

Users are prohibited from:

Enforcement and Reporting

VA Claims Academy, LLC reserves the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the service. We also reserve the right to terminate your use of the service for violating any of the prohibited uses.

If you witness or become aware of a violation of our Acceptable Use Policy, please contact us immediately. We are committed to maintaining a safe and law-abiding community, and your cooperation in reporting inappropriate conduct is greatly appreciated.

Fees and Payment

Service Fees

VA Claims Academy, LLC charges fees for access to certain services and resources. All fees are listed clearly on our website and within the service interface. Users are required to pay all fees associated with the services they subscribe to, as outlined at the time of purchase.

Payment Terms

Refunds and Cancellations

Changes in Fees

Billing Disputes

Intellectual Property Rights

Ownership of Content

All materials provided on VA Claims Academy, LLC, including but not limited to information, documents, products, logos, graphics, sounds, images, software, and services (collectively "Materials"), are owned either by VA Claims Academy, LLC or by our respective third-party authors, developers, or vendors ("Third Party Providers"). Except as stated herein, none of these Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of VA Claims Academy, LLC or the Third Party Provider.

Trademarks

The trademarks, service marks, and logos used and displayed on VA Claims Academy, LLC are registered and unregistered Trademarks of VA Claims Academy, LLC and others. Nothing on VA Claims Academy, LLC should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the service, without the prior written permission of the Trademark owner. VA Claims Academy, LLC aggressively enforces its intellectual property rights to the fullest extent of the law. The name of VA Claims Academy, LLC or the VA Claims Academy logo may not be used in any way, including in advertising or publicity pertaining to distribution of Materials on VA Claims Academy, LLC, without prior, written permission.

License to Use

VA Claims Academy, LLC grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site and services. This license is only for personal and non-commercial use, and any other use of the Materials on this service is strictly prohibited. Your licensure is conditioned on your continued compliance with the terms and conditions in these Terms.

User-Generated Content

You may be permitted to submit content or information, including feedback and comments, to VA Claims Academy, LLC. You retain ownership of any intellectual property rights that you hold in that content. However, by submitting content to VA Claims Academy, LLC, you grant VA Claims Academy a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant VA Claims Academy, LLC the right to use the name that you submit in connection with your content.

Protection of Intellectual Property Rights

VA Claims Academy, LLC respects the intellectual property rights of others, and we ask our users to do the same. Possible evidence of any infringement will be promptly removed from our site and services and may lead to the termination of user accounts.

User-Generated Content

Definition and Scope

User-Generated Content (UGC) refers to all content, whether publicly posted or privately transmitted, that is created or uploaded by users of VA Claims Academy, LLC services. This includes, but is not limited to, comments, feedback, posts, images, videos, and personal contributions such as stories or articles.

User Responsibilities

By submitting any UGC to VA Claims Academy, LLC, users agree to comply with the following standards:

Rights Granted to VA Claims Academy, LLC

By posting or adding any UGC onto the site, you grant VA Claims Academy, LLC a perpetual, worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such UGC in any and all media or distribution methods (now known or later developed). This includes making your UGC available to other companies, organizations, or individuals who partner with VA Claims Academy, LLC for the syndication, broadcast, distribution, or publication of such UGC on other media and services.

Content Moderation

VA Claims Academy, LLC reserves the right, but not the obligation, to monitor and edit or remove any UGC. VA Claims Academy, LLC also reserves the right to take down any UGC that violates these terms or may otherwise be objectionable or inappropriate without prior notice.

User Indemnification

Users agree to defend, indemnify, and hold harmless VA Claims Academy, LLC and its affiliates, officers, agents, employees, and partners from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, alleging or resulting from their UGC or their conduct in connection with such UGC.

UGC Disclaimer

VA Claims Academy, LLC does not endorse any UGC nor any opinion, recommendation, or advice expressed therein, and expressly disclaims any and all liability in connection with UGC. VA Claims Academy, LLC does not confirm nor deny the accuracy or reliability of any UGC and advises users to verify such content independently.

Third-Party Links and Services

Third-Party Services

VA Claims Academy, LLC may provide links to third-party websites, services, or resources that are not owned or controlled by us. These links are offered for the convenience of users and do not imply an endorsement of the third-party websites or their content.

Disclaimer of Responsibility for Third-Party Content

VA Claims Academy, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that VA Claims Academy, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

User Due Diligence

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

Termination and Suspension

Grounds for Termination

VA Claims Academy, LLC may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms and Conditions. Upon termination, your right to use the services will cease immediately.

Effect of Termination

If your account is terminated, you may lose any information associated with your account, including your content.

Suspension for Investigation

VA Claims Academy, LLC reserves the right to suspend your account or any part of it if we suspect violations of the Terms, pending an investigation. You will be notified of such suspension where feasible.

Right to Appeal

Users have the right to appeal a suspension or termination of their account. Instructions for filing an appeal will be provided at the time of action.

Disclaimers and Limitations of Liability

General Disclaimer

VA Claims Academy, LLC provides its services on an "as is" and "as available" basis. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

Limitation of Liability

Under no circumstances will VA Claims Academy, LLC, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

Exclusion of Certain Liability

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Indemnification

Indemnity Agreement

You agree to indemnify and hold harmless VA Claims Academy, LLC, its contractors, licensors, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

This indemnification obligation will survive the termination of these Terms and Conditions and your use of the Service.

Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms and Conditions ("Dispute"), you and VA Claims Academy, LLC agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one party to the other.

Binding Arbitration

If you and VA Claims Academy, LLC are unable to resolve a Dispute through informal negotiations, either party may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. YOU UNDERSTAND THAT ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be conducted in the state of Texas and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

Exclusions from Arbitration

The following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (i) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party; (ii) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (iii) any claim for injunctive relief.

Miscellaneous

Severability

If any provision or part of a provision of these Terms and Conditions is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.

No Waiver

The failure of VA Claims Academy, LLC to exercise or enforce any right or provision of these Terms and Conditions will not operate as a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by a duly authorized representative of VA Claims Academy, LLC.

Acknowledgment of Related Policies

By accessing or using the services provided by VA Claims Academy, LLC, you expressly acknowledge and agree that you have read, understood, and agree to be bound by the following policies, which are incorporated herein by reference:

You further acknowledge and agree that your use of the services constitutes your affirmative consent to the terms set forth in the aforementioned policies. VA Claims Academy, LLC reserves the right to modify these policies from time to time, and your continued use of the services following any such modifications shall constitute your acceptance of the revised policies.

If you do not agree to the terms set forth in these policies, you must immediately cease all use of VA Claims Academy, LLC's services. It is your responsibility to regularly review these policies to ensure your continued compliance with their terms.

Assignment

VA Claims Academy, LLC may assign or delegate these Terms and Conditions and/or the VA Claims Academy, LLC Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms and Conditions or Privacy Policy without VA Claims Academy, LLC's prior written consent, and any unauthorized assignment and delegation by you is void.

VA Claims Academy, LLC may provide notifications to you as required by law or for marketing or other purposes via email to the primary email address associated with your account, hard copy, or posting of such notice on our website. VA Claims Academy, LLC is not responsible for any automatic filtering you or your network provider may apply to email notifications. We recommend that you add @vaclaimsacademy.com emails to your email address book to help ensure you receive email notifications from us.

Choice of Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You and VA Claims Academy, LLC agree to submit to the personal and exclusive jurisdiction of the courts located within Travis County, Texas, to resolve any dispute or claim arising from these Terms.

Effective Date

Effective Date of Terms

These Terms and Conditions are effective as of 8/23/2024. We will highlight any changes or updates to our terms, which will also be reflected in the updated "Last Modified" date.

Contact Information

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

VA Claims Academy, LLC
5900 Balcones Dr, STE 100
Austin, TX 78731
Email: info@vaclaimsacademy.com
Phone: 210-201-3299

We are committed to resolving any concerns or issues related to these terms and encourage you to reach out with any questions or clarifications you may need.